1. All sales are final
Every product on Blue Pulse — including templates, courses, bundles, and downloads — is a digital product. Once your payment is processed and access is delivered, the order cannot be refunded, exchanged, or cancelled.
2. Why we do not offer refunds
- Digital products are delivered immediately after checkout.
- Once you receive the access link, files can be downloaded, copied, or used offline.
- Refunds on delivered digital goods are not operationally reversible.
3. Before you buy
We provide previews, descriptions, screenshots, and detailed specifications on every product page so you can confirm the product fits your needs before purchasing. If anything is unclear, contact us before completing your order and we will happily answer questions.
4. Technical issues
If your download link fails, a file is corrupted, or you did not receive delivery, contact support@blue-pulse.store within 7 days of purchase. We will re-deliver the product or provide a working replacement at no cost.
5. Duplicate or unauthorized charges
If you were charged twice for the same order, or believe a charge was unauthorized, contact our billing team and we will investigate and correct legitimate errors promptly.
6. Chargebacks
Filing a chargeback on a delivered digital product is a violation of these terms and may result in permanent account suspension and loss of access to all previously purchased products.
7. Contact
Questions about a specific order? Email support@blue-pulse.store with your order number and we will respond within one business day.